Service 01 of 08
Digital Transformation
From initial discovery to final delivery, we guide you every step of the way, so your organisation achieves digital transformation with measurable return and lasting value.
Transformation fails when it is bought as a product rather than run as a programme. We start with the processes and data you already have, decide what actually needs to change, and stay accountable from the first workshop to the last go-live.
What it covers
What Digital Transformation includes
Scoped to what you need, from a single piece of advice to the whole programme.
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01.
Discovery and diagnosis
Workshops, process walk-throughs and a review of the data estate to establish what happens today, where the cost sits and what a regulator would ask about.
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02.
Roadmap and business case
A sequenced plan with the return and total cost of ownership worked out per phase, so each stage can be approved on its own merits.
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03.
Platform and vendor selection
Independent advice on build versus buy, enterprise low-code versus bespoke, and which suppliers can deliver in your environment.
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04.
Delivery and adoption
Hands-on delivery through our own team and our partners, with training, change management and early-life support until the new way of working sticks.
How we deliver it
Four practices on every engagement
The same four habits on every programme, whether it is one system or a whole estate.
- 01
Understand
We map the processes, systems and data before recommending anything, and we write down what we find.
- 02
Design
Data architecture first. The target operating model, the integrations and the security controls are designed together, not bolted on.
- 03
Deliver
Iterative delivery with working software every few weeks, tested with the people who will use it.
- 04
Embed
Measured against the business case, handed over with documentation and supported through early life.
Where it applies
Sectors where this matters most
- Regulated industriesChange with an audit trail: every decision recorded, every control designed in, nothing to reconstruct when the regulator asks.
- Local governmentProgrammes shaped around public procurement, tight budgets and services residents depend on.
- DefenceSecurity by design, controlled environments and the discretion the sector expects.
Proof
Where we have done it
- Warranty Claims ManagementA modern front end on a legacy DB2 system cut call handling times by more than two-thirds.
- Banking Onboarding ToolA commercial bank’s onboarding turned into a guided, secure submission for the customer.
- Resident Parking Discount PortalA council service that checks documents automatically so staff only see the exceptions.
Further reading
Also from Synapsys
The other seven services
Where to start
Not sure where to begin? We will help you find out.
A discovery engagement takes a few weeks, produces a plan you own and commits you to nothing further.