Customer Portal
Secure access to your active digital projects & services
Synapsys Partner / Overview
Acme Corporate Account
Welcome back, Sarah! 👋
Here is an update on your active developments and support retainers with Synapsys.
Active Projects
2 Projects
Open Tickets
1 Ticket
Active Retainer
Enterprise Partner
Total Hours Logged
148.5 hrs
Current Project Engagement
View Tasks
Synapsys Customer Portal Replatform
85%
Current Stage: QA & Testing
Target Launch: July 15, 2026
Support & Maintenance Retainer
New TicketYou are currently utilizing 12.5 hrs of your monthly 30-hour developer allocation. Unused hours will roll over (capped at 15 hrs).
| Ticket ID | Subject | Priority | Status |
|---|
Recent Activity Log
Support Ticket #1084 was closed by Adam Mills.
Today, 2:34 PM
INV-2026-004 Payment received (£4,500.00).
Yesterday, 9:15 AM
Sarah Jenkins approved UI Wireframes and Theme designs.
June 14, 2026
Development branch for Acme CRM sync created.
June 08, 2026
Project Task Board & Checklist
Active Phase: QA / TestingInteractive Gantt list for Synapsys Customer Portal Replatform. Mark items as complete to interactively recalculate the engagement project status.
Project Milestone Completion
85%
Completed Projects
| Project Name | Launch Date | Scope Summary | Status |
|---|---|---|---|
| Enterprise Low-Code Migration | March 12, 2026 | Replatformed legacy CRM database to Netcall Liberty Create | Delivered |
| Corporate Branding Refresh | December 18, 2025 | High-fidelity assets, logo vectors, and styling guidelines | Delivered |
Support Retainer Logs
Retainer Active| ID | Subject | Date | Priority | Status |
|---|
Submit Support Ticket
Retainer Subscription
Billed via Direct DebitSubscription Plan
Enterprise Digital Retainer
Monthly Rate
£4,500.00 GBP
Next Invoicing Date
July 01, 2026
Paid Invoices Ledger
| Invoice Number | Date Issued | Amount | Status | Actions |
|---|---|---|---|---|
| INV-2026-004 | 01 Jun 2026 | £4,500.00 | Paid | |
| INV-2026-003 | 01 May 2026 | £4,500.00 | Paid | |
| INV-2026-002 | 01 Apr 2026 | £4,500.00 | Paid | |
| INV-2026-001 | 01 Mar 2026 | £4,500.00 | Paid |
Billing Card Details
Sarah Jenkins
VISA
•••• •••• •••• 4242
EXPIRY: 12/28
CVC: •••
Developer API Credentials
Sandbox / Production APIIntegrate Synapsys tickets, project metrics, and billing indicators directly into your enterprise dashboard (Jira, Confluence, Slack pipelines).
API Endpoint Details
GET https://api.synapsys.uk/v1/projects?client_id=syn_client_acme_...